What a joke. My wife was getting gel nails next door at Pink Nail Salon (awesome place, by the way), and I strolled next door to find out the wait time at SuperCuts. The lady behind the counter said it would be a 45 minute wait, so I put both our names on the list. We returned forty minutes later, checked in, and had a seat. For the next hour, we watched a parade of appointments and walk-ins enter the salon and be taken ahead of us. When a lady (obviously a regular) strolled in and asked one of the stylists "Do you have time to do a cut?" And the stylist replied "Sure, come on back." My wife and I decided to take our business elsewhere. Permanently.
This was the second time we had patronized this particular establishment. The first time we had both been given decent haircuts in a reasonable amount of time (ignoring the stylists bad mouthing a customer who had just left. So to summarize: rude stylists, unprofessional behavior, one decent cut out of two attempts.