No complaints whatsoever for my first visit here. I wear acrylic nails and am extremely particular about the shape and like them to look natural. The technicians were extremely friendly and listened when I suggested a change instead of getting angry/irritated. The owner is very personable and assured me that my preference was their priority. I imagine that it can't be perfect every time but it was pretty close. The only negative is the parking...very questionable if its during a busy time.