I don't have any need to really use this store too often being that I live right by the Fry's on McDowell. Although sometimes if it's on my way home it's a bit more convenient. With that being said...I think this place is like a historical landmark at this point. It's super tiny and quite outdated. If you're looking for anything out of the norm that you couldn't find at a 1950's piggly wiggly, odds are it's also not here. Everyone is friendly. And to be quite honest, I kind of like that it's small. It tends to make trips much shorter than they normally are.
I have never been here and felt like it was overly crowded. Which that's either because I go at strange times or people tend to avoid it. Either way, with it's size you'd think it would always feel packed.
I'm sure that I will continue to use it out of convenience. I have never felt that it was dirty or unkempt. As I said, the staff is friendly and it's a bit nice that it's easy to find things due to it's size. :)