This is an update to the review I made last week. I went back to have my X-ray's done at this location for two reason: convenience since it is close to my house and to see if this location is better at the beginning of the day instead of the end of the day. I got there at 8am and there was only one person ahead of me. The person behind the front desk smiled , the opposite of my last encounter at this location. She told me that the x-ray techs did not show up until 8:30 and the first x-rays are done at 9. I thanked her for telling me and I waited.
Five minutes to 9 or so I was called in and was taken back to prep and then take my x-rays. Everything was done very professionally and very quick too. When I go my cd for my xrays I was told that someone wanted to talk to be. Though I was wondering why since my insurance covered everything why I was being asked to go to what I thought was the billing area.
A very nice lady asked be if I was the Caron B that gave the one star on Friday and I said yes I was. She then asked me what happened. I was more then happy to tell her everything and very impressed that she cared to ask. Though I did see that on every negative review for clients there was a comment from someone from Steinberg Diagnostic, I had assumed that those responses were just lip service. The lady really did seem to care about what happened before.
My suggestion is to go in the morning to this location at least. By the time they "officially" opened, the waiting room was full to capacity,