This used to be one of my favorite places in the neighborhood, but now it is under new management and they have ruined it, for now. Hopefully not forever.
My last experience was brutal. I waited 30 mins for a bento box and then asked the server if I could have a miso soup while I continued to wait...and then she charged me for it. This offended me so I left no tip and now offer this story as a warning to future patrons.