This is a nice hotel but the staff is a little lacking. We reserved a King bed and when we checked in they only had 2 queens. So they "upgraded" our room. All this meant was a room with a view if the pool the were working on. In the morning when I was asked "how was your stay", I replied "not very good since we did not get the room we reserved". The hotel employees response was "sorry to hear the, you have an outstanding balance on the room do you want to keep it on your card?" Horrible customer service!!!!