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  • Excuse me while I rip out my hair for a moment. I am a nanny for two children, and we were on a quest to find them both Halloween costumes. One of them is terrified of the Spirit Halloween stores in the valley, and this was the only place he wasn't too afraid to go to, so away we went. For starters, this place is dirty, cluttered, and unorganized. The girl I watch had little problem picking out a costume, but the boy couldn't find anything that fit right or met his expectations. Finally, he found a Luigi costume he liked, but they didn't have his size. We left the first night putting the girl's costume on hold (so her mom could pick it up, since they don't take debit cards) and nothing for the boy in hopes of finding his costume at a different Party City. When I picked the kids up from school a couple days later, they had gone with their mom to pay for the girl's costume and buy the boy a Wario costume. The Wario costume in the store had broken when he tried it on, and when he got home, the new costume broke in the exact same place. So we took it back. And he found another costume he liked, and I again had to put his costume on hold for his mom to pick up. The cashier did not write down the mom's name because her pen didn't work and simply said, "I don't need to write down her name... I'll be here." Needless to say, when their mom came home with the costume, a pretty important piece was missing (and it wasn't missing when we put it on hold), and part of the costume was torn. So for a third time, I trekked back to Party City to see if I could get the missing part. In the end, I did get the part with no apology and part of the costume still ripped. Each time we went, the cashiers were extremely unprofessional and obnoxious. I will NEVER step foot in this place again.
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