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  • I have been going to Ground Control since it opened, this is the place that serves great wine, beer and coffee in the far west valley. I recently went to the new location and was hoping it was going to be more organized then previous location. The customer service has always been lacking but this time it was sad for me. The staff didn't know the menu and the front of the store was a mess. There was a feel of lack of ownership. I asked if I could be seated because the lady who was at the front made us feel like she was pushing us out it wasn't even 8:00? I ordered a specialty coffee and to my surprise was served in a to go cup. If you are seated you would think it would come in a coffee cup that's why I go there. I did look at the new menu and it looked really good, lots of great new dishes. I really want this place to be successful it has so much potential and I am going to continue going there. Review after review bad customer service lack of knowledge from staff. But has great food and coffee great vibe! It's lacking in leadership and I can't wait to see this place shine.
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