WOW I didn't expect to see all of these reviews describing the same experience myself and two friends had there on Sunday night. The place was almost empty, approx 20 people in the whole place. We sat at a table in the bar area for a good 10 min before a server came by to ask us if we wanted a drink. It then took her about 10min to bring them to us. Once she drops something off she disappeared for about 15min before asking us if we would like something to eat. I ordered a burger medium, it came out well done. We decided to leave and that process took about 20min. With all of the other not so pleasant reviews the management needs to change. I won't be going back anytime soon.