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http://www.openvoc.eu/poi#funnyReviews
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  • After being a loyal Lexus customer for 20 years, I purchased my first BMW from Zimbrick. I was very disappointed in the cleanliness of the vehicle at delivery. I expected a brand new $100K 7 series BMW to be spotless upon delivery. This wasn't the case. The floor mats were stained and the interior needed a good cleaning. As this car was a display model "on the floor" with considerable amount of people sitting in the vehicle, I understood how the vehicle interior was in need of cleaning. As I was in a hurry to take delivery, I chose to overlook this issue. My second experience was with the scheduling of body work via the Zimbrick internet site. After receiving no response for several days, I contacted them and was advised they were having trouble with the internet site. Again, I chose to overlook this issue. The crowning blow came this morning. I took my car in for a service appointment. Having been accustomed to "Lexus" quality service, I was disappointed to receive the car back without a complimentary car wash. In fact, the car's windshield was in worse shape than when I took it in for service. Apparently, the service tech checked the windshield washers and smeared the windshield and didn't bother to wipe the windshield clean. I guess I am expecting too much to think Zimbrick would provide a complimentary car wash. Any time one of my Lexus vehicles was in for any type of service, Brookfield Lexus always returned my vehicle in "spotless" condition. As a side note, when I couldn't get the appointment for body work scheduled with Zimbrick, I took the car to Knauz BMW in Lake Bluff, IL to be repaired. Not surprisingly, when I picked it up from Knauz, the car was freshly washed and cleaned! I will start using Knauz for my service work and definitely buy my next BMW from them! I don't recommend Zimbrick!
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