It has been a very long night, my family and i had just finished watching a local high school lacrosse game and decided to visit Red Robin. As soon as we walked through the door we were greeted by a unfriendly host who questioned the amount of people we had. We were then seated by Lindsay our waitress, when she visited the table she began to laugh. There was no alleged reason for the burst of laughter and it was extremely inappropriate. She then took our orders and when the food came my child's bacon cheeseburger was medium-rare when we asked for well-done. We then ordered shakes and it took 20 minutes for us to receive them. This Red Robin was not busy.