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| - While I'm a fan of other HomeGoods locations, this particular Marshall's + HomeGoods store isn't really up to par.
In a nutshell, I blame it on the Marshall's component more than anything else, because while it is located in Scottsdale, where ostensibly there should be a better class of customer, it is many times trashier inside than other HomeGoods locations, such as Arrowhead.
This trashiness is evident from the minute you step into any of the aisles, because you'll readily find opened and damaged products strewn all over the place. You'll also find a lot of misplaced product, because the folks working here don't seem to care anymore than the customers do about keeping the shelves organized.
What's more, the trashy customers in here, more than any other store I've ever been to, seem to delight in leaving their drinks behind on the shelves in random places. I'm not talking one or two either, I can easily find a handful on any given visit to the store. An empty latte here, a soda can there, they are seemingly on every other isle. Not only do the trashy customers leave this stuff there, but the staff in the store never cleans it up, which only exacerbates the problem.
Last but not least, I have to address the clientele themselves. The folks in here seem to be a hodgepodge of bored millennials, trashy hipsters and of course the ever present helicopter parents with their unattended, screaming, misbehaving spawn. Again, I was surprised at first that it as so much worse than less classy areas of town, but I finally realized it had more to do with the Marshall's component than it did with the HomeGoods franchise. Anytime you have discount clothing in the mix, it brings out the real garbage among the "value shopper" demographic, like flies to a freshly laid turd. These people are not shopping there because they're savvy, but because they're cheap. It's basically the same customer culture you see in Walmart, and for the same reason.
On the positive side, I have snagged a few deals here, including some nice Stelton branded candle holders (about 80% below retail) and some nice NanDog branded pet beds (more than half off retail price). There are always gems to be found, at least on the HomeGoods side of the store, but it is regrettable how much the Marshall's side of the house brings this location down. Would I recommend it? Probably not if you've got a standard HomeGoods anywhere nearby.
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