I haven't updated my review and since then, I've gotten 2 tattoos at Pearl Harbor. One was done in June (2013) by Glennie. The staff made booking an appointment easy and I was lucky enough that my fav tat artist was in to go over the design, placement and cost.
When I came back for my appointment, Glennie was her usual self: kind, friendly and full of energy. It was on my side and I was in love with the process from start to finish.
My next tat which was done today was a lot smaller than my other one but again, the process was seamless and pain free. I walked in the day before New Year's Eve and the friendly girl at the counter was able to get me an appointment for today. When I went in for my appointment, it was a different girl at the counter but she was equally friendly and helpful. Glennie explained all details to me, even though I've been tatted by her many times before--gotta love an artist who still takes the time to make you feel comfortable. I was in and out in 30min.
The whole process is why I would keep going back to Glennie and Pearl Harbor.