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  • I have been going here for about a month and I am not satisfied. When I first joined the gym I signed up for a welcome class; the trainer I was suppose to meet with texted me @ 1:30am stating that he was not going to make our meeting @ 9am because he had to do a training. I understand things come up; however I found out when I went in that morning that he was suppose to let me know a week prior when he first found out I was not happy, especially getting that text in the middle of the night when I was asleep. Then I scheduled a time to meet with a different trainer so I can get set up with bi-weekly sit downs for nutrition plans and workout tips. I got the email confirmation and was there for my scheduled time, I showed up and the trainer was not there, they told me to sit down and they'll get a different trainer for me to sit down with. I said I would be on the treadmill waiting if they could come get me when they got someone; I was there an hour and a half and nobody came and talked to me either to reschedule or to have a sit down with someone else. For the icing on the cake I have a 2.5yr old and an 11 month old that go to the gym daycare and I had to call ahead each time to reserve a spot for my infant for both of these meetings that did not happen. I live in North Mesa and would make the 30 minute drive because my toddler enjoyed the childcare area; however within the last week I have been pulled off the floor on 3 separate occasions because my toddler was being picked on and bullied and no adult was by her to stop it so she took matters into her own hands and bit the kids. Nothing was done to the other kids for hitting my kid, my daughter was the only one punished and she was sticking up for herself, because no one was there to say no for her. The kids that keep picking on my daughter are a couple years older than her an know better which is also unsettling. I am not getting what I am paying for and I refuse to EVER bring my kids back. They are the main reason I made the trip to this gym and I have had nothing but terrible experiences with myself and now my kids. I will NEVER bring my kids back here this place is an absolute joke! I would not trust having my kids in the daycare, there are way too many kids and not enough adults.
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