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| - With two 4-star reviews I thought I was in for a treat. There was lots of food, but none of it was fresh. I tried a few items and they were all old and luke-warm at best. Since none of the food looked good, I thought I would try the hibatchi grill. I piled up my plate with some food and looked around only to see no one available to grill my food. I placed my plate on the edge of the grill and wandered around for several minutes before someone finally came out. To make matters worse, the chef intended on giving me unflavored food with no self-serve sauces available. When I asked to have sauce on my grilled food he said that only soy sauce was available. None of the ingredients were quality (dark meat chicken and old veggies), and with no sauce, the dish was flavorless.
I asked the waitress when hot, fresh food would be coming. She asked the manager, who was eating his dinner while doing something with his laptop, and she came back and mentioned that there's no specific time for fresh food to come out, but it would be coming in waves. I arrived at 4:15pm and left at 5:30pm, during which time trays sat empty and only the lo mein, pot stickers, fried rice and teriyaki chicken was replaced. I tried the new teriyaki chicken, but it tasted old and was also just luke-warm, almost like it had been cooked early in the morning and sitting in the back all day. After striking out on everything else, I tried some pizza. I literally spit out the only bite I took because it tasted like they used ketchup instead of pizza sauce. I ended up eating the only edible items on the buffet -- fruit and salad -- for dinner.
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