I can now see why they have all 5 Star reviews. I needed to have a knot in my daughters necklace removed. I walked in and was greeted by a very nice welcoming Jennifer. I have been in many Jewelry stores and I have never felt so welcome. Jennifer is very friendly, she got the knot out and did not charge me a dime. As she was working on the knot, I looked around at the really beautiful pieces they had in the cases, very impressive.
Usually when you walk into a Jewelry store, you always feel this sense of pressure from the person helping you. I did not feel that at all. I will tell others about this store and I will be back to take a closer look at their offerings.
If that is the type of service that you receive when you need a knot removed, I can only imagine how great the service would be if I was making a purchase.
They are a great find.