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  • I have now stayed at the Sheraton Grand for two consecutive years as a participant of Phoenix Comicon. I already plan to book this hotel again next year. Why? - Wonderful front desk staff. This year I arrived at about 1:30pm and I was able to check in right away, even though the official check-in is 3pm. This was a huge relief, as I had a lot to do! - The rooms. Both years, my rooms have been perfectly clean and ready for occupancy. I LOVE that they include a mini fridge. They even included two gratis water bottles--a welcome relief, considering that the temperature would hit a record 115 while I was there. - The Make a Green Choice program. I'm not keen on having strangers in my room during my stay, and it's nice that Sheraton actually rewards me for saving the housekeepers some extra work. I had a $5 voucher for each full day that I didn't use housekeeping. Both years, I have used my $10 in cards at District downstairs, which leads me into... - District. A lot of hotel restaurants are mediocre. District is one of the best restaurants in downtown Phoenix. The food, the service, the atmosphere--everything is top notch. Yeah, it's pricey, which is why going there is a once-a-year treat, and why the vouchers are nice. - Considerate touches. During Phoenix Comicon, with many participants staying at the hotel, they put vessels of ice water throughout the lobby. This was wonderful for filling bottles or getting a quick drink in a cup. As I mentioned earlier, this year it hit 115 during an unusually early hot streak, so that ready cold water was a wonderful safety measure. - The elevators. They are FAST at the Sheraton. Drop by the Hyatt, with its slow elevators and long lines to board, and you will see quite a contrast. At the Sheraton, it was possible to get from the lobby to my room (this year on the 24th floor) and back to the lobby again in a matter of minutes. - Wi-fi. Included with the room and of a good speed. - Location. If you're doing things at the convention center, it's only two blocks away. I haven't used the light rail, but the line is just a bit farther south. Lots of restaurants within a few blocks.
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