We have had nothing but wonderful experiences from start to finish with our blinds. We have a very large window in our stairwell that required a manager to come and measure due to the height of the window. We did have to make a different initial appointment because of this, but nothing we couldn't work out with scheduling. Our blinds arrived and were installed within the 4-6 week timeframe and as we've decided to add more blinds to our home, we will work with Budget Blinds again.