I would give Teleflora "0", if I could. Spent quite a bit of money for a birthday bouquet of roses for my wife, and by day 4, they were a wilted mess. Unlike FTD, with their seven-day "Good as Gold" guarantee, I complained to Teleflora, and was told that I should have complained within 48 hours!!! They refunded half the cost, but I was left with 100% of regret for having used them. NEVER again!