I decided not to purchase at this meat shop because of their customer service. In this day and age of communication I found their efforts to be below standards of even the simplest customer service. With smart phones, texting and emailing something that most people have access to and with most people having busy schedules I would expect if a company is contacted that the communication would be easy and informative. I shouldn't have to feel like I am putting someone out to get an answer on product in the store.
I do know people who purchase meat from this store and swear by the quality but before I could even get that far the customer service fell flat for me.