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  • I'm told moving is one of the top 5 stressful things you can do in life, well I'd add home renovation as well. I'm also told never argue in front of the help... well technically we didn't, but we certainly had a disagreement right before Robert came to measure the windows. It was probably our only major full blown "tense" discussion.. hahaha. When we purchased the home, half the windows were already replaced and upgraded. The prev homeowner gave us his window contact, stated he was so pleased with this guy and w/ several quotes, he blew the competition away. We were looking for matching windows for the rest of the home and to take advantage of Federal engery tax credits, so we trusted the referral. Enter Robert into a highly charged atmosphere. We gave him our differing opinions, and he said in his gentle and kind way "I'm a visionary, I can see where you are going with this." He goes on to give us some ideas and inputs, and very very tactfully, goes off into the bedroom to measure the windows there. Amazingly enough, we needed that. His inputs helped form a fairly different look and idea that we were both happy with for construction of the wall we were moving and window placement. By the time he walked out of the bedroom, we were all smiles and eager to discuss the new window addition. Robert and his helper replaced all the remaining windows in the home and cleaned up the dust afterwards. Until I posted this review, never went to his webpage but glad to see the awards received for his great customer service. I'll back that up as well. And our only major drama is over. We're going to survive it. :D
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