These guys are nice but if you don't want them to do something to your car make sure you write a BIG FREAKIN NOTE and put it in the car. I specifically told them NOT to pull my air filter b/c the car had been hit and it takes awhile to put it back together. Sure enough when the guy calls me out to the bay to try and sell me extra stuff there is the air filter sitting on the counter and he tells me I need a new one. I got to spend the next hour at home fixing the things that Jiffy Lube messed up. Learned my lesson, if you want something done, do it yourself.