OMG, what have they done? I had to reset all of my bill pay after their recent on line banking upgrade, it was a good thing I caught it in time. An email telling me they're are sorry is not satisfactory and an insult. Now when I use Bill Pay another window pops up, who thought that was a good idea. Trying to reset my alerts and they don't even have an alert for transactions. It's like taking a step back a decade or so. If you do on line banking stay away until they get their act together. Arizona Federal is much better. I am seriously considering how this upgrade was handled to take my business elsewhere.