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| - I'm wavering on this review. Honestly recent experiences have been 2 stars, but they offer my favorite waffle of all time - the Cafe Waffle. Waffle plus bacon equals a happy Stephanie. But the last visit was just really subpar. I called approximately 4 weeks prior to my event. It was my birthday and needed a reservation for 8. Owner (?) was super duper nice, he always is. He took down all of my info, seemed to be looking at a calendar to confirm they were free. I assumed he wrote down the reservation. Fast forward to the Friday before the event, I called to confirm headcount. No record of my reservation. Again the person I talked to was super nice, but that was annoying. I had ppl coming from quite a distance (hello Gastonia!) and Cafe 100 gets packed, it's a small venue. I did not want ppl to show up and have to wait and wait. Well..............that's exactly what happened. I emphasized BE ON TIME! to my usually late crew. So of course they were early. Reservation was for noon, everyone showed up around 11:45. Not Cafe 100's fault. However we didn't get seated until 12:15 due to stragglers. Again I'm not faulting Cafe 100. Everything else that transpired...well, Cafe 100 that's on you. It took forever to get service. Food was just meh, and two of the orders were messed up. I specifically asked for the Cafe Waffle. My girlfriend overheard me say Cafe Waffle...and said quote "I'll have what she's having." And we both got two regular waffles, not the cafe bacon waffle goodness. And food didn't appear until well after 1pm. We mentioned the issue to the waitress to make sure that were weren't charged for the more expensive waffle. She assured us we weren't...and then said "I can bring you a cafe waffle." I said no I didn't want to hold up the table. She assured me it wouldn't take long and it would be to go. So when you hear a waitress offer to make a botched meal order good what do you think? Free....well needless to say I was surprised when I was given my cafe waffle, to go..with a bill. I mentioned this to the food runner and he was awesome..he took care of it. No worries. It just was kind of a cluster and no one walked away really satisfied. Sorry Charlie...I will continue to frequent this place b/c damn that waffle is good...but the service has continued to be meh.
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