Food quality: 3.
Service: 1.5 and that's being generous.
Was here on a weekday around 3pm. Our first time in Morals at this location, we ordered the spicy mafia x morals village single small pot specials ($13.99 ea person). Server was so rude and friendliness was practically nonexistent. We made our order, server took it came back a few mins later to tell us 3/5 (or something like that) items were "sold out" on the menu... OK. So we settled for the original spicy base, too much oil that it just coats everything and veggies are inedible. It's a good value for the price point, but the service here was terrible. Sauce bar was empty on several items too.
One of us has a shrimp allergy and brought it up; her platter still came out with shrimp. So we asked the server to please remove it, if anything has touched shrimp, there will be a reaction. The server proceeds to PICK THE RAW SHRIMP UP WITH HER HANDS and puts it in another one of our baskets... uh... what? The service was terrible, our server was rude and constantly on their phone, it was hard to get their attention...