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  • This place was a joke. We only stayed here because my cousin was going to participate in one of the time share presentations. We paid FULL price while my cousins paid $99 a night (for doing the presentation) on Memorial wknd. The whole thing was ridiculous. We found jalapeños on the floor when we opened the door to the room. We called our people staying in the other room, and they said they found a diaper in a drawer. The bathroom water in the shower was leaking, the AC didn't cool the room. We just wanted to get out of there as soon as possible because it was slowly becoming a complete disaster. We went to our Cabana (that we booked before we arrived) by the pool. It started ok because they gave us our Cabana with no problems. Then we tried to order food but we were told we couldn't have burgers, hotdogs or anything they grill "on the grill that is not working". On our way to the business center, I saw a huge water bug (roach) walking on the rug and an employee saw me watching it so I asked "is that really what I think?" The employee says "yes it is & he has friends with him too". I thought it was a joke... it was not. I'm still in disbelief. If I owned this place, I would fire every employee & start fresh. All of the staff have the same idea & mentality. No one wants to be responsible for anything and it shows. Sad for the owners. I hope they understand why those timeshare condos ARE NOT SELLING!!
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