Fast, but they need more English speaking workers in the finishing area. I had issues with the spots and swirls on my wash and wax, and when I tried to explain it, I could not find anyone to communicate it to. They also missed several areas inside and windows had a small amount of smearing. I live far in the southwest, so the drive was not worth it. I will try to find a better car wash that is closer and actually "hand washes" the car.