The stylist was nice to my little girl and that's all that really matters. $18 for a kids hair cut is a little pricey, but they get your kid to stay still, so they can cut their hair straight. The atmosphere is good not as nice as Cool Cut's. SnipIt's makes your kid watch some dumb video about Snipit's I thought that was kind of weird. They do mani and pedi for kids too... I'm going to try that out sometime. Otherwise I think I'll probably stick to Cool Cuts