Great selection .... When in stock. They need to get people who understand the products that they sell... Came in several times and it was hard to find anyone on the third floor who could help me with anything really.
I'm pleased with Micheal's being in the area none the less. I just hope for future hires they consider always having at least one person who understands what they are selling.
The first time I went in for gold leaf paint no one was even around to help.... Out of all the floors I finally managed to find a representative on the third floor. Once I asked her where I could find it she asked me to wait because apparently she was the only person working and had 3 other people in front of me?! How can such a large store be so understaffed on a weekend morning I don't know.... I was very happy to see on my second visit that this has changed.
They now have many more reps working the floor ...unfortunately when I went to ask about some stain glass products again, I was not able to get the help I needed from the first representative.... I was however referred to Amanda (on the ground floor) who was able to answer my questions.
Service is definitely getting progressively better.
UPDATE***
Went back a couple more times since and they are definitely getting things more organized!
I have to say I really love all the 50% off coupons from this place! I don't go to any other places for art supplies anymore because of the amazing prices and they stock is unreal!