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  • Worst restaurant experience ever..!! I would give no stars if I can.. Four stars on Yelp, so who wouldn't give it a try right..?!?! So my girlfriends and I chose this place for our happy hour gig. And so this is how it went. 3 friends first got to the place at 430ish and it was already almost packed at the bar area where the happy hour is only allowed. The 3 girls tried to scout the area where we could sit and enjoy but to no luck because the bar area is a first come first serve basis. They informed the receptionist and were offered that we can stay at the regular dining area but can only stay til 630..because they have reservation...(trying not to write down the girls' reactions to this). 10 girls all together for happy hour and only 2 hours to chat, that's not possible and to be told to have a time limit to eat at a well known restaurant..?!?!? So the receptionists offered to call the manager to settle and accommodate us who never came after 30mins. At this time, most of us already were in the restaurant and eager to sit and start. We were offered again to stay at the regular dining area but can only stay til 730..hmmm..we really wanted to try the place so we gave in, 3 hours will at least be enough..One of us stayed at the front area and insisted on talking to the manager while the rest of us were ushered to our table...all the way to the very far corner of the room..and the entire room is EMPTY..!!! And they have told us the tables are all reserved. We tried to take some deep breaths and still be optimistic with our day. Our friend who insisted on talking with the manager came back and told us of their conversation. She only stated to the manager that we have never heard of such comments (stated above) from restaurants staff ever before and this is what the manager whose name is Ivars Melbardis had told her: "We are already giving you a courtesy by giving you a table at the regular dining area." Really...?!?! We were all in shock!! We have never experienced anything like it. After hearing that shocking rude comment, we immediately decided to leave the place even though we've already been seated. We were in disbelief on how they treated paying customers like us and to say like we owe them for coming in to their restaurant. Such an arrogant manager! I know this might be a very rare occasion but there's no excuse to treat customers like that. It is very rude and inappropriate. I hope this never happens to those who wanna try this place or any other place in that matter. My friends and I just want this incident to be out there for awareness.
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