We've stopped by on multiple occasions and they've never had any flavors other than Vanilla and Chocolate. They told us a couple days prior they had Hazelnut. But not today. We asked if they had a schedule for when they made their different flavors. Puzzled looks. We asked if we could order any of the different flavors ahead of time. Puzzled looks. We said, "It's difficult to buy your creampuffs if you don't tell us when you'll have them available." They replied, "Yep." Followed by puzzled looks.
This is how a business that is awesome and wildly successful elsewhere fails miserably in a location with UNBELIEVABLE foot traffic. They don't have the products they're supposed to have and their employees don't care.