I am rating this three stars because I have had my fair share of good and bad times. The drinks are usually pretty good! The trouble I have is there is always a line, there is no place to wait for your drink, and they are pretty slow. Sometimes people who came after you, get their drink first. I find that wrong. Also, they robbed me the other day. I use the app for my stars, and gift cards. I have stopped doing this now because I learned my lesson. I would never get my stars, and the cashier double charged me. Very poor staff.