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  • I have tried five times to get an appointment for a bone scan. The first time I called no one answered and I was asked to leave a message. I did, and no one called. The second time I called no one answered, and I was asked to leave a message. I did, and someone called when I wasn't home. I called a third time, and I actually got a living person. A medical assistant had given me the phone number of the imaging department. She forwarded me to the correct department but did not give me a phone number. Connecting with the correct department made my fourth attempt to schedule an appointment. Again there was no answer and I left a message. They did call back when I was not home My husband gave them my cell phone number, but they did not contact me. The fifth time I called I tried the imaging department. I did get an answer, and the gentleman told me he would contact scheduling. He tried but couldn't get an answer. He took my phone number and told me he would call me back after he spoke to someone about the scheduling. He never called back. When I first had cancer I went to Desert Oncology. My experience there was fantastic. Unfortunately my insurance now only covers me at MD Anderson.
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