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  • Disappointing. Many times we were missing items from the delivered recipe bag. One time is was fresh garlic. Once it was the entire protein! Once we got half the ounces of meat! Another time when we contacted them about having only two chicken legs for our four chicken leg dinner order. They told us we received the right 'weight' for our meal. No note of the substation in the box or on the recipe card, which shows and serves 4 legs. Apparently, we were supposed to know when we received two large legs for our 4 chicken leg dinner that they were the correct weight for four small chicken legs and should have known to shred them and divide into four. It is not at all convenient to start making a meal and not have all of the ingredients (which you have also paid for). After the first time you call in, Customer service did not seem concerned, which is why it continually happens. We did the service for 5 months but were tired of all the mix ups and incomplete meals, which they only apologize but do not fix.
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