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  • 2nd time there today and the service was far worse than my 1st experience there. The staff today was rude and extremely unprofessional. Laughing loudly at customers and rough housing with one another. When the customer realized that it was her that they were laughing at, she left in tears. I arrived at approximately 6pm requesting a gel manicure and brow wax. After the guy started with my nails, about 40 mins later the brow technician came over to other male manager and said goodbye. I quickly asked if she was not going to complete my brow service and was told I could come back tomorrow! Not asked, told matter a factly by the male manager that I COULD come back tomorrow. I said that wasn't an option as I had plans to entertain in my home this evening. He said 'sorry' and proceeded to ignore me. Then he and 2 other employees walked to the front laughing and joking to the brow tech. Once my service was complete, I left and will NOT be back. Not sure what happened there between the 1st time I was there 2 weeks ago and today but I would not return for free service if given. If I could give 0 stars I would.
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