The girl at the counter was super friendly and she repeated it all back to me since I was buying my staff lunch confirming everyone's details were correct!!! I would say the 2 stars are for her cause she was great. Sadly the food was disappointing so bad I didn't even eat mine. I asked my employees if their food was ok and they gave me a shoulder shrug and it's ok (we all know that's code for not good but they didn't want to hurt my feelings) I ordered the chicken teriyaki and the chicken was dry. The rice was super mushy and the portion or broccoli was 4 tiny pieces that were far from steamed