We have been going to Dr. Lersch for 12 years and we love him. I don't love the PA they have there. She has been rude and not very helpful every time I have seen her. The first time I saw her was the first time my baby was sick enough to bring her to the doctor, and I felt she really bullied me. I was a new mother dealing with my first infant illness - so, that was weird. Now when I call to make appointments, I just ask for Dr. Lersch and if I have to wait an extra few days - so be it.