Very friendly staff here the two times I've been in. Chad helped me out on Black Friday. They were moderately busy, but he did his best to get me my G43 as quickly as possible. I pretty much knew what I was looking for when I was going in, but I browsed for a while and no one was pushy. While waiting for my paperwork to be handled, I listened to several customers with widely varying levels of knowledge, all of whom were treated very nicely and professionally. It's not a huge shop, but they'll go out of their way to help you find what you want.