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  • For our Vegas getaway we stayed at New York New York. Every time we passed by this place there were tons of people and the place seemed nice, so on our last morning we decided to give it a try. And here starts the reasons for just 2 stars: 1. We walked up to the podium a min after the couple ahead of us. Instead of greeting the two of us as well and the host COMPLETELY ignored us! He just acknowledged the first couple and took them to their table, not so much as a smile in our direction. I would have been willing to overlook this if the meal hadn't continued in the wrong direction. Before I go on, a kudos to the management: My bf ordered waffles and I ordered an omelette. About 5 min after our order was taken the manager headed over with a beautiful plate of waffles. He explained that their waffle machine had been broken all morning and it just started working again. The manager didn't want to take the chance that his client wouldn't get the requested order and so decided to let the order go out early. Nicely done. 2. My bf didn't want to start eating before me and we figured an egg couldn't take too long, so we kept chatting and waited. The table that was seated after us received their eggs and I was still foodless (this was 20 min after the waffles arrived). Just as I was about to say something I saw our waiter realize the mistake and turn a 180 on his heels back to the kitchen. However, he did not see that I had witnessed his mistake and was expecting him to head over to our table to give a small apology for the wait. Not so. When my omelette finally arrived I expected that to be his opportunity to give a small 'I'm sorry'. Not so. The mistake was never acknowledged, quite the contrary, our waiter ignored us through the whole meal! That should teach me not to expect.
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