Been here a few times at the request of friends. I can't say the staff is friendly except the tall redhead. She is the only one I really see taking care of customers. The food is cheap in both price and quality. Grilled cheese looks like it was cooked by an amateur and the fries had no taste. Bathroom is always dirty and it is not uncommon to see paper towels overflowing the garbage can. Managers, if there are any, tend to degrade staff in front of customers (the regular drunks who have no idea how drunk they are). I can get better service at the Legion post down the building. Not sure why this place is so popular. Karaoke five nights a week? Way to much.