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  • Jessica and Travis you both should have been a little more patient with Arturo. He works alone and because he is so meticulous sometimes he gets behind on his appointments because he will not leave the job he is at until both he and you are totally satisfied. As far as forgetting appointments ,as I said before he works alone and people call him while he is doing a job and sometimes he just forgets. He is only human. If you want an exact appointment time call a big company and pay 3 times as much. I have used Arturo 3 times and he has been so reasonable, reliable and honest. If he does forget an appointment how hard is it to pick up the phone and call him again. The reason he might forget is because he is so good and so many people are calling him all the time for service. You missed out by not giving him another chance, because I am sure you paid more and didn't get the quality of work Arturo would have given you. When you are awesome at what you do, that makes you high in demand. My experience has been that he will text and let me know he is on his way , he did this all 3 times I used him. People don't let a couple of bad reviews from impatient people keep you from calling Arturo, he will save you money and do a great job. If you use him once, you will call him again for any of your plumbing needs, he is just the best.
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