Finally stopped in here for a coffee with 2 friends after walking by on 17th Avenue probably hundreds of times. Not really sure why I've never stopped in, but it has finally happened.
The 2 friends mentioned were there for the espresso chocolate milkshake and since I am lactose intolerant, I had to find something else. I was glad to see that Beano offers almond milk as an option, so I ordered a latte with that, but it does add up as they charge extra for the almond milk. I also had a bagel with cream cheese, which was pretty standard. My friends really seemed to enjoy the milkshake, so it might be worth a try for you non-lactose challenged individuals.
As someone else mentioned, the staff were ok. I wouldn't say stellar, but maybe they're just pretty busy all the time so they don't go out of their way for the best service. Either way, it wasn't a horrible experience and I would probably stop by here again if others wanted to go. The benches outside are great for people watching, which is a bonus... if you can get a seat.