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http://www.openvoc.eu/poi#funnyReviews
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  • I took my New VW CC there for the second time this weekend... will never go back as suggested by the lady I called after I left. When I was on my home (did not have time to go back), I noticed the A/C vent frame on the drivers side was cracked, being as picky as I am about my vehicles I was obviously not very happy. When I called the store and explained the problem, the lady basically blew me off and said there was nothing they could do and it could not have happened, even without seeing it. I asked how she could be so flip about the situation and she proceeded to tell me how they did not even touch it so it could not have been them (this is on the left side of the dash that was cleaned and treated), so when I asked how that was possible since I knew they used the air pressure hose to clean the vents and that the dash had been treated... guess what... no way they could have done it and it must have already been that way (you lying customer?)... she then told me that I did no have to come back.. Really? A complete lack of respect and concern about the situation...I also noted when I was waiting for them to start drying my vehicle that there was gummy 'stuff' on the bottom of my door and rocker panel... I proceeded to get a rag and clean it myself, on both sides of the vehicle because when I tried to ask someone working there to look at it no one could understand what I was asking... The only reason I would ever go back is when my insurance company brings them the bill... I have an extensive network of friends and business colleagues and I have been in the valley for 30 years... NONE will go there, and if I can not get them to deal with my simple request, maybe I can help them find another line of work by helping them close this place down.
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