After having recently tried the one in Missisauga, I was really excited to see that they opened up a new branch in the heart of my hometown, Toronto!
Unfortunately, the bubbletea did not live up to my standards at all. I had ordered a very standard jasmine milk green tea with tapioca and I ended up tossing it out with half of it remaining. And just to let you know, I typically hate wasting food so I had already tried my best to gradually sip at it during my 1.5hr stay at the store.
The tea was overwhelmingly milky and I could barely taste a hint of jasmine.. so you can see why that would be a problem for me when I'm lactose sensitive. The tapioca pearls were very sweet and overly chewy. Another thing I noticed was that I had ordered a small and my drink wasn't even filled up to the brim.. there was good 1 inch gap of nothing.
Ehh, with all of the great bbt options nearby, I'm not sure I would come back here.