I truly appreciate John and Shauna so very much!! They totally saved me from having a breakdown! The day my children and I moved into our condo, we unknowingly moved into a roach infested nightmare! I immediately called and Shauna knew what the problem was and what needed to be done! John came out the next day to start my series of 3 treatments and he is very knowledgeable and reassured me that this product and service would work! And here I am now 1 month later not seeing any roaches. My kids are no longer running screaming! And nights are worry-free because I know those creepy crawlers are gone!