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http://www.openvoc.eu/poi#funnyReviews
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  • I was attending a convention at the nearby Las Vegas Convention Center and my group decided to stay at the brand new SLS Hotel. Logistically it worked out well. A quick 5-minute walk to the CC (which is often less that you'd spend waiting in other hotels' taxi cues) and also a reasonably close taxi ride from other Strip locations. The hotel is as hip, cool, trendy, fashion-foward as one would expect from the SLS brand. Creative restaurants, bars, and clubs. I stayed in the World Tower and the room was comfortable, clean, and well appointed. The mini-bar is well stocked, and the bath products are very nice. My complaint has to do with the check-in process. My reservation had been inexplicably canceled, so I had to go through some hurdles to check in. It took about an hour until I was finally in my room. Another hassle was that I specifically added my girlfriend's name to my room when I checked in. "No problem it's taken care of" I was told. When my girlfriend arrived to get her key she was told her name wasn't on the room. Now at that point I was actually already gone, and in a different country (don't ask), so she too ended up having to wait almost an hour while I was tracked down, the hotel emailed me with a number of questions, and ultimately they gave her a key. On one hand I appreciate the security measures of not giving out keys to anyone who says they're supposed to have one, but please don't tell me "its taken care of" if it wasn't. So in conclusion, I'll likely stay there again, but I hope they get their front-desk issues resolved.
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