This is a review website . It exists for people to express how they feel about an experience with a company or orher entity. A Nevada Health Plan representative insists on commenting on my review as if she can solve the problems I have experienced with this company. She says "I" need to do this and "I" need to do that when the problem is not mine. The problem is systemic within your business and how you conduct yourselves as a business, MRS.. D! The very idea that some paper pushing desk jockey is in control of my healthcare instead of my doctor is absurd! My doctor knows what I need! The only contact I plan with your company is to cancel this sham of a HMO policy!