Made an appointment and when we got there, at least 5 people were waiting ahead of us, and all the nail techs were busy. Immediately the smell of chemicals was overwhelming, and after being in there for a few minutes my friend and I both had terrible headaches. Also, the nail polish selection was very disappointing--they use "Sinful Colors" which you can buy at Walgreens for $1.99. Needless to say we walked out and never looked back!