About: http://data.yelp.com/Review/id/IwIqcX2-JJS9OgF7_VwJHA     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • Living full-time at the MGM Signature, I had high hopes that I could make Emeril's one of my regular dinner spots. Wow. Not gonna happen. The food is excellent -- yet not even the best food in the world can compensate for service that I can only describe as wretched. I've been here five times. Two times (including tonight) I've had to walk out without ordering anything at all after being ignored by the servers at the counter. Here's the deal. The people who work at the counter/bar absolutely despise their jobs. I've never seen such resentment and contempt toward customers in my life. Plenty of restaurants have bad service. Nothing earth-shattering about that. But believe me, no restaurant employee in my forty years of dining has come close to matching the level of visible disgust that oozes from the Emeril's counter staff. You can see it in their eyes. You can feel it when they speak to you. They don't want to be there, they don't want YOU to be there, and they'll do whatever it takes to avoid serving you. The only thing they do with any degree of consistency is speak to each other in Spanish about how much they hate working there. I want to make one thing clear. This review only applies to the counter/bar staff. Perhaps the wait staff in the main dining areas aren't so full of bile and resentment, and if so, that's great. If I could give the management one piece of advice it would be this: Fire the counter staff immediately. All of them. Replace them with trained personnel that know how to interact with customers without copping such a horrible attitude. Keeping these bad apples around is going to create a toxic environment for both your employees and customers. *** UPDATE [7/25/12]: I waited three months and then returned to see if Emeril's had gotten their act together. They hadn't. The management hasn't made a single change. The counter/bar staff are still as inattentive and bitter as ever. This is without a doubt the worst dining establishment I've ever encountered. Avoid this place like the plague. If for some reason you truly feel compelled to dine here, your best bet is to avoid the counter/bar area, sit at a table, cross your fingers, and hope for the best. Good luck.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 137 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software