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  • Some of the bloom has fallen off the rose for me when it comes to this place. I'm still a fan, and I'll continue to stay here sometimes, but I've got some gripes: We had a confirmed reservation for a room with two queen beds. When we arrived to check in, admittedly a little late in the day on a Friday, they had no such rooms and placed us in a room with one king bed and brought up a roll-away. The promised to move us to a room with two queen beds the following day. When we went to registration the following day, admittedly late in the day, we were told the only room with two queen beds available was a smoking room. After asking to be placed in another property, if necessary, a non-smoking room with two queen beds was located on the property. At this price point, the rooms are good sized, especially the bathroom. However, some of the beds are beat. When I stayed here in January, my bed was beat. The bed in the first room we had on this trip was beat, too. To be fair, my bed in the second room was fine. The hallways look a little run down and dated. To me, they look dark and dingy, and the AC in the hallways could be improved in places. Check out was slow. The express check on the TV did not work the last time we stayed here, and it didn't work this time, either. To me, there is no excuse to have customers cued up in a long line to check out if you don't have the registration desk fully staffed. People have planes to catch and what not, and a long check out doesn't help. Parking is a drag here, no other way to say it. The structure is not huge, and on a busy weekend, it takes time to find a place to park. Once you park, you have to hike the "miracle mile" through the "Miracle Mile" shopping mall to get from the parking structure to the casino and hotel. It's not the worst thing in the world, but I can make it painful to leave the property if you want to use your own wheels to go places during a stay.
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